Companies continue to struggle to design their Performance Management Systems so they drive and reward the right behaviors. Design elements like rating scales, when to rate, what to rate and how the ratings are calibrated are continuously revamped in hopes of yielding change. However, there is one element that often gets overlooked. The role of the leader.
Leaders exist for one reason only. To drive performance. Leadership Development is a multi-billion dollar industry that is filled with lots of hype about what makes a good leader. A good leader is one that aligns the team's skills and abilities to achieve valuable, strategic outcomes. If you are a humble, servant leader but you don't achieve outcomes and cannot get the team to execute, then you're not leading.
There are three main roles of the leader when it comes to performance: